FAQ

How LatitudePro originated?

It is a brainchild of a few entrepreneurs who have had an experience of more than 2 decades in the field of interior design, execution and manufacture of home interiors.

Is there a charge for design services?

No, Design services are complementary, there is no separate fee for designing.

What are the different finishes that are available for the woodwork?

We offer numerous options in the finish for the woodwork, they are as follows:

  • Laminate (SF/TXT/HGL/MR+)
  • Polyurethane (PU) coated
  • Membrane foils
  • Colored glass
  • UV lacquered coated
  • Veneer with PU coating
  • Pre-Laminated
  • Acrylic (Matt & Glossy)

What is the type of raw material that is used for wood work?

  • Plywood
  • Exterior & Interior Grade MDF / HDF
  • Exterior and Interior Grade Chip Boards
  • Wood Plastic Composite (WPC)

The differentiating factors are cost and quality.

What is the process of execution and installation?

Once the sign off is complete, 95% of the units are manufactured at a production factory. These units are then brought to the work site (your home) and are assembled and installed. This minimizes clutter and wastage and reduces the work duration at the site.

Do you sell appliances or accessories independently?

We offer to supply appliances and accessories as a part of the project, not individually.

What comes under warranty clause?

All the product is covered under warranty, for a period of 3 years from the date of completion. This warranty covers manufacturing defects, such as peeling, bubbles and colour variation. Some of the products come with an extended warranty of 5 years. We DO NOT offer any warranty against warping or other occurring defects in the raw material.

How does the warranty for the Appliances and Accessories work?

The Manufacturer’s warranty applies to all the appliances and accessories. We primarily offer appliances and accessories from international brands, which comes with the manufacturer’s warranty.

Is there any maintenance service available after the warranty period?

We have special packages as AMC to keep your home efficient and functional in all manners.

What type of after-sales service does offer?

Our team will visit home periodically to ensure the functionality of all the products.

How long does it take to complete the work?

It takes about 11 to 12 weeks for the entire project. Typically for a project, it takes about 3 to 4 weeks to finalize the designs (the time may vary from project to project depending upon the requirement and availability of the customer). Once the designs are finalized and the other formalities are completed, it takes 6 weeks to hand over your home to you.

What guarantee does the LatitudePro give towards completion in the 6 weeks?

If we fail to deliver, we offer to compensate by paying back an estimated rental amount on a pro-rata basis.

Do you have samples for the finishes & core materials offered?

Yes, all samples are available to our experience center.

When should I engage as an agency like LatitudePro for my home interiors?

Ideally one should engage an agency during the construction stage. This will make sure, there are no major alterations required at the time of execution and avoid unnecessary expenses.

How do we keep a track on our project status?

All our project has a dedicated Customer Relationship Manager to keep the customers updated at each stage of the project, not address their concerns regularly.

Can I make changes in the design after the interior work starts?

It is not possible to make any changes once the design has been finalized and the production starts.

How can I make payment?

You can make payments through a Cheque or Bank Transfer.